We are committed to delivering an excellent product and consumer experience and as such we guarantee that our chairs and tables are free from defects. This warranty is void if product is not used for intended purpose or is subjected to any unusual application or abuse above normal wear and tear.
Download Limited Warranty Document here.
Exceptions:
The Express Yourself Chair and Eveleen Collection from KFI Studios are warranted for five years from the date of purchase. Cleaning and maintenance of outdoor furniture is key to its durability. Use a mild bleach solution for stubborn stains and avoid prolonged exposure to the elements.
Download the Intentek by Formica Warranty here.
KFI Studios solid wood tops are warranted against defects for (12) years from the original purchase date. Subject to limitations and exclusions herein, KFI Studios, at its discretion will replace or repair a defective product or component free of charge.
Warranty is limited to generally accepted care and maintenance of natural wood products and environments. Natural wood surfaces are subject to denting, scratching and gauging if not properly used and cared for. Warranty is subject to proper use and care.
This warranty is void if the product is not used for its intended purpose or if subjected to an unusual application or abuse. This warranty does not cover normal wear and tear. Variation in the color/ or texture of a material is not considered a defect.
This warranty is valid to any purchaser of KFI Studios furniture. In the event of a claim, the purchaser may be required to validate their purchase by furnishing a copy of the original invoice for the product in question.
The KFI Studios Service Department may issue a return authorization for the investigation of the claim. The purchaser may then be required to return the product to KFI Studios, freight prepaid. If the claim is proven valid, KFI Studios will without further cost to purchaser repair, or replace, at KFI Studios' option, the appropriate defective part.
Knots, Indentations, Saw cuts and uneven surfaces may be visible. This is not a manufacturer defect and not covered under warranty. Solid wood surfaces are subject to denting and scratching if not properly cared for. Wood tops are made from several wood planks of the same wood species. Due to natural wood variations, tops will have many color and texture variations and differences shades of color. Natural wood may darken with exposure to sunlight and age. These are not considered defects and not covered under warranty.
Download the KFI Studios Wood Top Warranty and Care here.